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What is PharmZap?

PharmZap enables patients to directly message local pharmacies regarding prescriptions, products or services. With one simple message, you can save time and wasted journeys to pharmacies. No more waiting on the phone and you can message quickly and privately.

Pharmacy FREE trial

The patient app

The app gives users the opportunity to communicate with local pharmacies to help solve everyday queries. Users can search for pharmacies and directly message them regarding products, services or their prescriptions.

  • View opening hours

  • Search for pharmacies

  • Message pharmacies

  • See if your prescription is ready

  • Check stock availability

  • Arrange additional services

PharmZap also has a unique “ZAP!” feature that allows users to send a message to multiple pharmacies at once regarding any question they may have.

If you have run out of a particular medicine, use the "ZAP!" feature to message pharmacies near your location to enquire if the item is available.

Fantastic! I can now send a message to multiple pharmacies at once which saves me so much time when searching for my medicine.
Sophie Bartlett Pharmzap patient user

We know that people are busy. Often due to the high volume of phone calls it can be difficult to get through to your local pharmacy. With PharmZap you will no longer be left “on-hold”, you can send a message to any pharmacy that is present on the app whilst you carry on with your day!

The pharmacy portal

Manage all your enquiries in one place. Our easy to use, hassle-free platform takes control of customer queries giving you more time for the important stuff.

Pharmacists can use the web portal to create a profile of their pharmacy, with images and details of the advanced services they offer.

With our instant messaging tool, solving patients’ pharmaceutical queries has never been easier. Pharmacies can also use ‘canned’ responses which are customisable to save time when replying.

Pharmacies can search through and view lists of messages by using our filters or searching for a keyword. When a message is selected, an overview of the patient and the conversation can be seen at a quick glance with an option to open the conversation and communicate with the patient.

Our platform allows pharmacists to manage, respond and accept queries from the public, saving you time to run the pharmacy.

Pharmacy FREE trial

Pricing

  • For patients

    Always FREE
    • View opening hours
    • Search for pharmacies
    • Message pharmacies instantly
    • See if your prescription is ready
    • Check stock availability
    • Arrange additional services
    • ZAP! multiple pharmacies
  • FREE up to 100 messages per month
    • Create a profile
    • Promote your business
    • Advertise your business
    • Prioritise work
    • Message patients
    • Provide better care
    • Customise settings
    SIGN UP
  • then prices from £9.95 Per month unlimited messages
    • Create a profile
    • Promote your business
    • Advertise your business
    • Prioritise work
    • Message patients
    • Provide better care
    • Customise settings
    SIGN UP

Patient FAQs

Is PharmZap free for patients?

Yes, patients can download and use PharmZap for free.

How do patients access PharmZap?

Patients can download PharmZap for free on their Android (using Google Play) or iOS device (using the Apple App Store).

Can a patient message any pharmacy on the App?

Yes.

Pharmacy FAQs

Is there a free trial period for new pharmacies?

New pharmacies wishing to join PharmZap will receive a 2 month free trial.

How do I sign up?

Register your interest by providing a few details here.

How do pharmacies access PharmZap?

Pharmacies can access PharmZap through their internet browser, computer, tablet, or mobile phone.

How do pharmacies pay the subscription?

Monthly basis via Direct Debit.

  • Apply to register

    To register your interest in adding your pharmacy to Pharmzap, please fill in the following details and a representive will be in touch.

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    Thank you for your interest in Pharmzap, a representitive will be in touch.

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